Shipping policy
we are committed to delivering your order in a timely and secure manner. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times vary based on your location:
- United States: 3–7 business days
- International: 7–15 business days
Please note that delivery times are estimates and may be affected by carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates.
Incorrect Address
Demure Kids is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. Please double-check your information before placing your order.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If you experience this issue, please contact your local carrier directly.
Delays
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.